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- Customer Service FAQs
- General Questions
- Guidance for Online Shopping
- Online Shopping FAQs
- Product Information FAQs
- Returns & Exchanges FAQs
- Shipping & Delivery FAQs
Choice Shoes is an online and physical store offering premium footwear and accessories for women and children. We focus on blending elegance, comfort, and quality, delivering timeless pieces designed to complement your lifestyle.
We offer a refined selection of:
- Women’s Footwear: Elegant heels, flats, and boots.
- Kids’ Footwear: Stylish and durable shoes for children.
- Ladies’ Bags & Clutches: Fashionable bags and clutches for women.
- Kids’ Bags: Fun and functional backpacks and school bags for children.
You can purchase our products through our online store or visit one of our physical outlets. Please check our website for the nearest store location.
To place an order online:
- Browse our website and select your desired products.
- Choose the correct size and color.
- Click “Add to Cart” and proceed to checkout.
- Enter your shipping details and select a payment method.
- Confirm your order and you’ll receive an order confirmation via email.
Yes, we use industry-standard encryption to protect your personal and payment information. Your data is safe with us.
We strive to process orders quickly. If you wish to change or cancel your order, please contact us within 24 hours of placing the order. After this time, your order may have already been processed and shipped.
Yes, we offer international shipping. You can see shipping options and costs during the checkout process.
We accept various payment methods, including:
- Cash on Delivery, Bank Transfer
- Credit/Debit Cards (Visa, MasterCard, etc.)
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order.
We provide a size guide on each product page to help you find the perfect fit. If you are unsure, feel free to contact our customer service team for further assistance.
If your desired size is out of stock, you can sign up for a back-in-stock notification on the product page. We’ll inform you when it’s available again. Alternatively, our customer service can recommend similar products.
Yes! Sustainability is a core value for us. We aim to minimize waste and use eco-friendly materials and processes in both our product design and production. Our products are built to last, reducing the need for frequent replacements.
Shipping costs depend on your location and the size of your order. You can view the exact shipping cost during the checkout process.
Delivery times vary based on your location. Typically, orders within the local area take 3-5 business days, while international shipments may take 7-14 days. You’ll receive tracking details to monitor your delivery.
Yes, we offer gift wrapping options for a small fee. You can select this option during checkout.
We want you to love your Choice Shoes products! If you’re not satisfied with your purchase, you can exchange it within 7 days of delivery or purchase with original Slip, provided the item is unworn and in its original condition. Please visit our Exchange page for full details.
To return or exchange an item:
- Visit the Returns & Exchanges section on our website.
- Fill out the return request form with your order details.
- Follow the instructions to send the item back to us using the provided shipping label.
Yes! If you’d like a different size or color, we recommend returning the original item and placing a new order. You can also contact customer service for assistance.
You can reach our customer service team via:
Email: choiceshoesmultan@gmail.com
Phone: (061) 4580503
Whatsapp: 0314-6419070
Live Chat: Available on our website during business hours.
Yes! We have a loyalty program where you can earn points for every purchase and receive exclusive offers. Sign up on our website to start earning rewards today.
Yes! We offer gift cards in various denominations. You can purchase them online or in-store.
- Check the size guide: Each product page has a detailed size chart to help you choose your perfect fit.
- Consider reviews: Some products have customer reviews that mention sizing tips.
- Measure your feet: To be sure, use a measuring tape to measure your feet and compare the measurements with the size guide.
- If in doubt, reach out to our customer service for personalized advice.
Yes! We have physical outlets where you can try on our products before making a purchase. Visit our store locator on the website to find the nearest outlet.
Absolutely! If you have any questions about a product, sizing, or style, feel free to contact us via chat, email, or phone. We’re happy to assist you in making the best choice.